Custom Jewelry Process

Step 1: Consultation

Start your journey by consulting with our specialist online or in-store. We’ll guide you through each step of the custom process.

Step 2: Hair Collection

Collect a small amount of hair, seal it in a pouch, and mail or drop it off at one of our stores for laboratory processing.

Step 3: Lab Creation

Your sample is purified and used to grow a real diamond in our lab. It is then cut, polished, and embedded into your chosen jewelry setting.

Step 4: Delivery

We deliver your custom piece with care—complete with certification, original sample, and elegant gift packaging.

Step 5: Aftercare

Enjoy lifetime support with cleaning, maintenance, and service from our team—ensuring your piece remains timeless.

Signature Collection

Explore our most iconic customizable designs — timeless and radiant.